FAQ

About Lala & Cruz

Lala & Cruz was founded by me, Carla, a new boy Mama! I have been an urban educator for thirteen years, but retail and fashion has always been my passion. I have always dreamt of opening up my own brick and mortar. Although a storefront is not in the cards right now, Lala & Cruz, an online comfort boutique, is a great way to spread my vision of comfort and fashion to women, toddlers, and babies. I can't wait to get you comfy! Thank you for supporting my dream and my family.

Shipping Policy

All orders will ship within 3 to 5 days after order has been placed. Packages will be sent via USPS. We charge a flat rate shipping of $5. 

Return Policy

We are currently not accepting returns. If you are unhappy with your purchase, please reach out to lalaandcruz@gmail.com to discuss your order. Thank you for your understanding and patience while we get things up and running!

Lost or Stolen Packages

Lala & Cruz is not responsible for lost or stolen packages. Once the tracking information indicates "Delivered” Lala & Cruz is not responsible for stolen or missing mail.  Please contact USPS (your local post office) with questions regarding shipment tracking.