FAQ

About Lala & Cruz

Lala & Cruz was founded by me, Carla, a new boy Mama! I have been an urban educator for thirteen years, but retail and fashion has always been my passion. I have always dreamt of opening up my own brick and mortar. Although a storefront is not in the cards right now, Lala & Cruz, an online comfort boutique, is a great way to spread my vision of comfort and fashion to women, toddlers, and babies. I can't wait to get you comfy! Thank you for supporting my dream and my family.

Shipping Policy

All orders will ship within 3 to 5 days after order has been placed. Packages will be sent USPS.

Return Policy

We are currently not accepting returns. If you are unhappy with your purchase, please reach out to lalaandcruz@gmail.com to discuss your order. Thank you for your understanding and patience while we get things up and running!

Lost or Stolen Packages

Lala & Cruz is not responsible for lost or stolen packages. Once the tracking information indicates "Delivered” Lala & Cruz is not responsible for stolen or missing mail.  Please contact USPS (your local post office) with questions regarding shipment tracking.