About Lala & Cruz

Lala & Cruz is an online boutique for your littles and you. L+C was founded by me, LALA, and was inspired by my son, CRUZ, in 2021. Thank you for supporting my family and my dream!

Shipping Policy

All orders will ship within 5 to 10 days after order has been placed. Packages will be sent via USPS. You will receive a confirmation email with tracking once your order has shipped.

Collective Item: We participate in Shopify Collective & use drop shipping from participating brands. Each brand has different turnaround times. Please reach out to Lala + Cruz to inquire about shipping times for specific Collective items. 

Saved by Grace: 10-14 business day turnaround time

Return/Exchange Policy

We are currently not accepting returns. If you are unhappy with your purchase, please reach out to lalaandcruz@gmail.com to discuss your order. Thank you for your understanding.

Lost or Stolen Packages

Lala & Cruz is not responsible for lost or stolen packages. Once the tracking information indicates "Delivered” Lala & Cruz is not responsible for stolen or missing mail.  Please contact USPS (your local post office) with questions regarding shipment tracking.